Frequently Asked Questions

Can I edit the templates in Canva & photoshop

Yes, all our templates can be uploaded to Canva and converted into a Canva template for your use. You will need to select fonts for Canva, however the Photoshop templates are fully editable as what you see before purchase.

Can I use the Lightroom luts on mobile?

Yes most of my Lut's are for both mobile and desktop and come with instructions on how to install for both devices.

Use of templates commercially

You may use the templates commercially, as you will probably edit them to suit your needs. You purchased them. They're yours

Can you edit for me?

Yes I offer services to customise templates as well as create new specific templates and designs. This will cost a little extra.

Returns Policy

Returns & Refund Policy

At The Swoosh Co, we’re committed to providing high-quality digital design templates that elevate your creative projects. Due to the nature of digital products, all sales are final.

Digital Product Policy

Because our products are digital downloads, they are non-returnable and non-refundable once the purchase is complete. This policy is in place to protect the integrity of our designs and prevent unauthorized distribution.

Exceptions

Refunds may be issued at our discretion only in the following cases:

  • You were charged more than once for the same product.

  • You are unable to access your download due to a technical issue on our end (not related to device/software compatibility).

  • The product description was materially misleading (e.g., wrong file format, missing promised files).

If you believe your situation qualifies, please contact us within 7 days of purchase at support@theswooshco.com with:

  • Your order number

  • A detailed explanation of the issue

  • Screenshots (if applicable)

We aim to respond within 2 business days.

Need Help?

If you have questions about a product before purchasing or need support using a template, feel free to contact us — we’re happy to help.